Carnival Cruise Line has been forced to release a statement denying rumours that the cruise line will no longer be making towel animals in guests’ cabins.

The rumour was driven by a story that was circulating online among cruise forums and social media groups, which claimed that from 1st November 2023 there was a new policy which would end the practice of room stewards turning towels into fun animals.
The information quoted “Carnival corporate policy” and stated that it had come from a cruise guest’s own room attendant, although no official announcement had been made.
The cruise line’s popular ambassador John Heald made a statement calling the story “100% false, ridiculous, nonsensical information” and said that towels animals would always remain an iconic part of the cruise line’s guest experience.
The rumour had claimed that towel animals were to be discontinued due to the time it took to make them, and the pressures that cabin attendants were under to do other jobs in the room instead.
However, attendants are highly experienced at making towel animals very quickly, and so the time saved would be negligible anyway.
It’s not the only rumour that Heald has had to dispel recently. Another story that kept resurfacing was a claim that gratuities were being used to pay crew member salaries, which Heald had to deny multiple times.
Related Posts:
- How To Contact John Heald – Carnival Brand Ambassador
- Cruiser Complains Over Trivia Cheats
- Carnival Cruises Developing Vegan Menu Options

Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
Cruises Are Offering Better Value Than Land-Based Breaks In 2025
With the summer holidays fast approaching, families across the UK are once again facing tough decisions about where to go – and how much they can afford to spend. New…
Pensioner Denied Boarding Cruise At Last Second Over One Missed Detail
A once-in-a-lifetime holiday turned into heartbreak for an elderly mother and her daughter when they were refused boarding at the dock due to a booking mistake. Ruby Poole, 87, from…
All Ports Cancelled For Stricken Ship – Refunds Offered
A fire on a cruise ship has resulted in the cancellation of the remainder of its itinerary, with generous compensation offered to guests as a result. A letter delivered to…
New Details Revealed About Upcoming Private Bahamas Destination
With the grand opening of Celebration Key just around the corner, Carnival Cruise Line’s Brand Ambassador John Heald has shared fresh details about what guests can expect when the private…