Celebrity Cruises has announced changes to its shore excursion cancellation policies in a bid to make excursion bookings fairer.
The cancellation window for excursions is changing – guests must now cancel excursions no later than 48 hours before the ship arrives in the port in question. Previously, guests could cancel up to 24 hours before the excursion set off.
So not only has the window been moved forward by 24 hours, but the time has changed from the excursion departure to the arrival of the ship in port.
While this may seem more restrictive on guests, it will actually help to tackle the problems of some guests who like to book multiple tours, and then cancel some last-minute.
This tactic is used by indecisive guests who don’t mind paying upfront for excursions and then waiting for refunds. However, it can cause other guests to miss out on tours when they don’t see the last-minute availability. It also causes excursion providers to lose out when spaces go unsold.
These changes only apply to excursions booked through Celebrity Cruises, and for any independent shore excursions, guests should check the terms of the provider for cancellation windows.
Select tours already have a much earlier deadline of 30 days before the ship departs on the cruise – those are for specialist tours that include flights, trains, overnight stays or other special events.
Those remain unchanged with the new rules, which come into effect on 1st January 2024.
NEW DEALS JUST RELEASED!
Don’t miss the latest Celebrity Cruises offers…
Related Posts
- Who Owns Celebrity Cruises?
- Celebrity Cruises Aqua Class Benefits: Worth It Or Not?
- Celebrity Cruises Announces Changes To All-In Package
Norwegian Luna To Charge Fee For Adults-Only ‘LunaTique’ Circus Show – And It Isn’t Cheap!
Guests planning to sail on Norwegian Cruise Line’s newest ship, Norwegian Luna, may be surprised to discover that one of the vessel’s headline entertainment experiences carries an additional fee. The…
Norwegian Cruise Line Takes Delivery Of Norwegian Luna Ahead Of Caribbean Debut
Norwegian Cruise Line has officially welcomed its newest ship, Norwegian Luna, into the fleet, with the vessel now preparing to begin service in the Caribbean later this month. The 156,000…
MSC Cruises Launches Charter Flight Operation To Repatriate Stranded Euribia Guests
MSC Cruises has arranged a series of charter and commercial flights to evacuate more than 1,500 guests stranded aboard MSC Euribia in Dubai, as the cruise line accelerates efforts to…
Disney Cruise Line Welcomes Disney Adventure With Spectacular Singapore Christening
Disney Cruise Line has officially christened Disney Adventure in Singapore, marking the arrival of its first ship to homeport in Southeast Asia and the largest vessel in the fleet to…
Awesome idea
to be fair a better way, in my opinion, would be to not allow multiple bookings by the same cabin/party. I’m actually quite surprised that this is even a ‘thing’ – although not surprised at people’s selfishness.