Celebrity Cruises has announced changes to its shore excursion cancellation policies in a bid to make excursion bookings fairer.
The cancellation window for excursions is changing – guests must now cancel excursions no later than 48 hours before the ship arrives in the port in question. Previously, guests could cancel up to 24 hours before the excursion set off.
So not only has the window been moved forward by 24 hours, but the time has changed from the excursion departure to the arrival of the ship in port.
While this may seem more restrictive on guests, it will actually help to tackle the problems of some guests who like to book multiple tours, and then cancel some last-minute.
This tactic is used by indecisive guests who don’t mind paying upfront for excursions and then waiting for refunds. However, it can cause other guests to miss out on tours when they don’t see the last-minute availability. It also causes excursion providers to lose out when spaces go unsold.
These changes only apply to excursions booked through Celebrity Cruises, and for any independent shore excursions, guests should check the terms of the provider for cancellation windows.
Select tours already have a much earlier deadline of 30 days before the ship departs on the cruise – those are for specialist tours that include flights, trains, overnight stays or other special events.
Those remain unchanged with the new rules, which come into effect on 1st January 2024.
NEW DEALS JUST RELEASED!
Don’t miss the latest Celebrity Cruises offers…
Related Posts
- Who Owns Celebrity Cruises?
- Celebrity Cruises Aqua Class Benefits: Worth It Or Not?
- Celebrity Cruises Announces Changes To All-In Package
Plumbing Maintenance Shuts Down Toilets On Oasis Of The Seas
Royal Caribbean’s Oasis of the Seas has taken its entire vacuum plumbing system offline to complete essential maintenance work, rendering all toilets onboard unusable during specific timeframes. The repairs, scheduled…
Veteran Carnival Cruise Director Todd Evans Leaves After 16 Years
Todd Evans, one of Carnival Cruise Line’s most recognisable cruise directors, has announced his unexpected departure from the cruise line after 16 years of service. The New York native, known…
Passenger Arrested After Allegedly Assaulting Children on Carnival Glory
A Georgia man has been arrested and charged with felony child abuse after allegedly striking two children who were playing tag aboard Carnival Glory during a Bahamas cruise. The 44-year-old…
Celebrity Cruises Raises Daily Gratuities By $1.50 Across Fleet
Celebrity Cruises has implemented a gratuity increase of $1.50 per guest, per day across all stateroom categories, effective 29th July 2026. The adjustment brings standard stateroom gratuities to $19.50 daily,…
Awesome idea
to be fair a better way, in my opinion, would be to not allow multiple bookings by the same cabin/party. I’m actually quite surprised that this is even a ‘thing’ – although not surprised at people’s selfishness.