A large group of cruise guests were left behind in port due to a landslide blocking their private tour, and so instead boarded a different cruise ship in order to catch up, according to claims on Reddit.
Apparently, the group of 20 guests were enjoying a private tour in Skagway on their cruise onboard Discovery Princess, but the landslide meant that they were blocked and couldn’t get back to the ship before she was due to depart.
However, after presumably contacting the cruise line, they were able to speak to their counterparts at Holland America Line, who had the MS Koningsdam in the same port and following the same itinerary.
As the MS Koningsdam was departing after Discovery Princess, the guests were invited to board that ship for two nights until both ships reached Ketchikan, where they could be reunited with their original ship.
If true, it’s an amazing show of teamwork between two cruise lines – albeit two that are part of the same parent company, the Carnival Group.
It’s a much better option for the guests who can catch up with their ship without missing the beautiful views of Glacier Bay, and without having to pay for flights to reach the ship.
Well done to the staff and crew of the cruise lines and ships for sorting this out for the group – some quick-thinking saved a lot of hassle for those guests who otherwise would’ve been left with some serious headaches through no fault of their own.
Update: It turns out that it wasn’t just one group of passengers who were delayed – another, much larger group of guests from both Discovery Princess and MS Koningsdam were also impacted by the landslide, and missed the departure time for both ships!
The cruise lines had to charter several coaches to help reunite the guests with their ships. The long drive to Haines took around 6.5 hours, arriving at the Port Chilkoot cruise dock at 4am.
Guests were then able to board tender boats to rejoin each of the ships. Thankfully the guests seemed to be in good spirits, with one joking, “We didn’t expect to make it here. We got a bonus tour“
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Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
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Pleased to see that a large organisation has employees that can solve problems above those that they normally experience. Long may this spirit of endeavour continue.