A number of guests who were due to disembark NCL’s cruise ship Norwegian Dawn on Sunday 25th February are being kept onboard in quarantine.
The ship is currently docked in Mauritius, where it was due to complete a 12-night cruise from Cape Town. However, an outbreak of a gastrointestinal illness has resulted in some guests being refused permission to leave the ship.
While symptoms have been described as “mild” by Norwegian Cruise Line, the authorities in Mauritius are being extra cautious as cholera shares some symptoms with norovirus, and it’s important that it’s confirmed not to be the more serious disease causing the illness.
This has also resulted in a delay to the subsequent cruise – with the two-day quarantine period in place, guests expecting to set sail on 25th February are now being told the ship will depart on 27th February instead.
All guests kept onboard are being provided free telephone access and WiFi packages to make changes to their ongoing travel arrangements and to contact family members.
Anyone who had booked their flights through NCL will automatically have their return travel rescheduled, but guests who booked flights independently are being asked to speak to their travel agents or airlines, relying on their travel insurance to cover costs. NCL is providing guests with up to $300 for travel change costs as well.
Guests onboard are also being given a 15% Future Cruise Credit to apply as a discount to any future booking before 31st December 2025. Meanwhile guests waiting to embark have been put up in hotels close to the port until the ship can sail.
NEW DEALS JUST RELEASED!
Don’t miss the latest NCL offers…
Related Posts
- Do Cruise Ships Have Doctors?
- Norwegian Cruise Line Ships Ranked Best To Worst
- 16 Norwegian Cruise Line Cabins To Avoid
Norwegian Cruise Line Takes Delivery Of Norwegian Luna Ahead Of Caribbean Debut
Norwegian Cruise Line has officially welcomed its newest ship, Norwegian Luna, into the fleet, with the vessel now preparing to begin service in the Caribbean later this month. The 156,000…
MSC Cruises Launches Charter Flight Operation To Repatriate Stranded Euribia Guests
MSC Cruises has arranged a series of charter and commercial flights to evacuate more than 1,500 guests stranded aboard MSC Euribia in Dubai, as the cruise line accelerates efforts to…
Disney Cruise Line Welcomes Disney Adventure With Spectacular Singapore Christening
Disney Cruise Line has officially christened Disney Adventure in Singapore, marking the arrival of its first ship to homeport in Southeast Asia and the largest vessel in the fleet to…
MSC Euribia Issues Emergency Guidance To Guests During Extended Dubai Stay
Passengers aboard MSC Euribia have been given detailed emergency instructions as the vessel continues to remain docked in Dubai after cruise operations in the Persian Gulf were cancelled amid regional…
