Royal Caribbean is facing yet another overbooking issue – this time involving a 6-night Western Caribbean cruise aboard Adventure of the Seas departing from Port Canaveral on 7th June 2025.
Guests booked on the sailing, which includes stops in Labadee (Haiti), Falmouth (Jamaica), and Perfect Day at CocoCay (Bahamas), have been notified that the ship has been oversold.
As a result, the cruise line is offering impacted travellers compensation packages to voluntarily change or cancel their bookings.
According to letters sent to affected guests, Royal Caribbean is offering two primary options.
Rebook and Receive Incentives
The first option allows guests to transfer their reservation to one of four alternative sailings scheduled for later in June or July 2025.
In return, they will receive a 50% refund of their original cruise fare plus a $300 (USD) non-refundable onboard credit.
Three of the available alternatives are longer than the original 6-night cruise, offering added value for those willing to shift dates. Guests can choose between:
- Two 8-night Western Caribbean sailings aboard Adventure of the Seas
- A 7-night Eastern Caribbean sailing aboard Wonder of the Seas
- An identical 6-night Western Caribbean cruise on Adventure of the Seas departing 19 July 2025
Cancel for a Full Refund and Credit
For guests unable or unwilling to reschedule, Royal Caribbean is also offering the option to cancel their cruise entirely.
This includes a full refund of the cruise fare along with a 100% Future Cruise Credit (FCC), provided the new sailing is booked for a departure on or before 7th June 2026.
Guests who wish to keep their current booking do not need to take any action.
Royal Caribbean expects that enough passengers will opt for the compensation packages to resolve the overbooking without affecting those who choose to sail.
If they don’t, then the cruise line will likely have to up its compensation offers, otherwise it faces cancelling some guests with ‘Guarantee’ cabins.
Pattern of Overbookings Continues
This incident is the latest in a string of recent overbookings by Royal Caribbean.
In recent months, Allure of the Seas saw two sailings oversold between April and May, while Navigator of the Seas and Liberty of the Seas experienced similar issues in May and early June.
While many guests are happy to accept the compensation offers, the pattern has raised questions about why the overbookings keep happening – and whether the practice should be permitted at all.
Overbooking is a standard practice in the travel industry, including cruising.
It allows operators to offset expected cancellations and no-shows, thereby maximising revenue and occupancy.
Much of this is driven by “guaranteed cabin” bookings, where passengers reserve a category without selecting a specific stateroom.
These fares are typically offered at a lower rate in exchange for flexibility, but they also enable cruise lines to sell more cabins than the ship technically accommodates – anticipating that some guests will cancel closer to sailing.
However, travellers who book and select a specific cabin from the outset are not at risk of losing their stateroom, even when a cruise is oversold.
Despite the inconvenience, Royal Caribbean’s generous compensation offers continue to help the company navigate these challenges.
Having said that, repeat incidents may test guest goodwill if they persist.
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- Book The Best and Avoid The Worst Cabins on Royal Caribbean’s Adventure of the Seas
- Oversold Cruise – Would You Take Any Of These Three Offers?
- Outraged Guests Left At Shore As Major Cruise Line Overbooks A Ship
Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
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