Royal Caribbean’s Spectrum of the Seas has encountered technical difficulties, leading to the cancellation of its cruise scheduled for 9th November 2024.
The ship, based in Shanghai, was set to embark on a 4-night journey with stops in Jeju, South Korea, and Nagasaki, Japan.
Passengers affected by this cancellation have been notified and offered compensation for the inconvenience.
As well as a 100% refund of the cruise fare and any associated fees, including any packages purchased, guests will be given a 50% future cruise credit to use against another sailing, provided it’s booked within the next 12 months.
Guests will also be reimbursed up to $200 US for domestic travel fees and $400 for international travel, for anything non-refundable. Guests will need to provide receipts for these claims.
The technical issues emerged during the ship’s current 7-night cruise, which included visits to Kyoto and Yokohama.
Consequently, the Spectrum of the Seas is delayed in returning to Shanghai, as it remains docked at Yokohama Daikoku Pier for necessary repairs. The cruise line has expressed regret for the disruption, acknowledging the effort passengers put into planning their trips.
“Unfortunately, due to a technical concern on our current sailing, we will be delaying our return to Shanghai (Baoshan), China. As a result, we will need to cancel our sailing altogether.
“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news.”
Notification sent to booked guests
It hasn’t been a week of smooth sailing for Royal Caribbean, as another ship in the fleet has suffered a short-term itinerary adjustment.
Explorer of the Seas was crossing the Atlantic when she was hit by an unexpected wave caused by a squall, meaning the subsequent Caribbean cruise has been shortened by 30%.
NEW DEALS JUST RELEASED!
Don’t miss the latest Royal Caribbean offers…
Related posts
- Best & Worst Rooms on Spectrum of the Seas
- Anthem of the Seas Vs Spectrum of the Seas
- Cruise Insurance Buyer’s Guide
Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
Cruise Line Cancels Voyage With Just 24 Hours’ Notice, Leaving Passengers Reeling
A three-night cruise to Zeebrugge was abruptly cancelled just one day before departure, leaving dozens of would-be passengers scrambling. P&O Cruises called off the sailing of its 25-year-old ship Aurora…
Guests Complain Over Pullman Bed Issue (I Had The Opposite Problem!)
A recent guest on a Princess Cruises ship was left frustrated by a policy surrounding the use of Pullman beds in their cabin. The guest took to social media to…
Princess Prioritises Smokers Over Children With Play Area Closure?
Princess Cruises has apparently closed a play area on one of its biggest ships, after placing the smoking area for the ship adjacent to it. Cruise blogger mumatsea (Juliet) shared…
Princess Cruises Hikes Package Prices But With ONE Important Caveat
Princess Cruises has announced a price hike for its Princess Plus and Princess Premier cruise packages – although it won’t impact every guest. Starting from 1st May 2025, guests who…
