Royal Caribbean’s Spectrum of the Seas has encountered technical difficulties, leading to the cancellation of its cruise scheduled for 9th November 2024.
The ship, based in Shanghai, was set to embark on a 4-night journey with stops in Jeju, South Korea, and Nagasaki, Japan.
Passengers affected by this cancellation have been notified and offered compensation for the inconvenience.
As well as a 100% refund of the cruise fare and any associated fees, including any packages purchased, guests will be given a 50% future cruise credit to use against another sailing, provided it’s booked within the next 12 months.
Guests will also be reimbursed up to $200 US for domestic travel fees and $400 for international travel, for anything non-refundable. Guests will need to provide receipts for these claims.
The technical issues emerged during the ship’s current 7-night cruise, which included visits to Kyoto and Yokohama.
Consequently, the Spectrum of the Seas is delayed in returning to Shanghai, as it remains docked at Yokohama Daikoku Pier for necessary repairs. The cruise line has expressed regret for the disruption, acknowledging the effort passengers put into planning their trips.
“Unfortunately, due to a technical concern on our current sailing, we will be delaying our return to Shanghai (Baoshan), China. As a result, we will need to cancel our sailing altogether.
“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news.”
Notification sent to booked guests
It hasn’t been a week of smooth sailing for Royal Caribbean, as another ship in the fleet has suffered a short-term itinerary adjustment.
Explorer of the Seas was crossing the Atlantic when she was hit by an unexpected wave caused by a squall, meaning the subsequent Caribbean cruise has been shortened by 30%.
NEW DEALS JUST RELEASED!
Don’t miss the latest Royal Caribbean offers…
Related posts
- Best & Worst Rooms on Spectrum of the Seas
- Anthem of the Seas Vs Spectrum of the Seas
- Cruise Insurance Buyer’s Guide
Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
Pensioner Denied Boarding Cruise At Last Second Over One Missed Detail
A once-in-a-lifetime holiday turned into heartbreak for an elderly mother and her daughter when they were refused boarding at the dock due to a booking mistake. Ruby Poole, 87, from…
All Ports Cancelled For Stricken Ship – Refunds Offered
A fire on a cruise ship has resulted in the cancellation of the remainder of its itinerary, with generous compensation offered to guests as a result. A letter delivered to…
New Details Revealed About Upcoming Private Bahamas Destination
With the grand opening of Celebration Key just around the corner, Carnival Cruise Line’s Brand Ambassador John Heald has shared fresh details about what guests can expect when the private…
Cruise Ship Forced To Turn Around 2 Hours Into Sailing Due To Technical Issues
Royal Caribbean’s Serenade of the Seas has returned to Vancouver just two hours after setting sail on what was supposed to be a 7-night Alaska cruise, with guests still onboard…
