Royal Caribbean’s Spectrum of the Seas has encountered technical difficulties, leading to the cancellation of its cruise scheduled for 9th November 2024.
The ship, based in Shanghai, was set to embark on a 4-night journey with stops in Jeju, South Korea, and Nagasaki, Japan.
Passengers affected by this cancellation have been notified and offered compensation for the inconvenience.
As well as a 100% refund of the cruise fare and any associated fees, including any packages purchased, guests will be given a 50% future cruise credit to use against another sailing, provided it’s booked within the next 12 months.
Guests will also be reimbursed up to $200 US for domestic travel fees and $400 for international travel, for anything non-refundable. Guests will need to provide receipts for these claims.
The technical issues emerged during the ship’s current 7-night cruise, which included visits to Kyoto and Yokohama.
Consequently, the Spectrum of the Seas is delayed in returning to Shanghai, as it remains docked at Yokohama Daikoku Pier for necessary repairs. The cruise line has expressed regret for the disruption, acknowledging the effort passengers put into planning their trips.
“Unfortunately, due to a technical concern on our current sailing, we will be delaying our return to Shanghai (Baoshan), China. As a result, we will need to cancel our sailing altogether.
“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news.”
Notification sent to booked guests
It hasn’t been a week of smooth sailing for Royal Caribbean, as another ship in the fleet has suffered a short-term itinerary adjustment.
Explorer of the Seas was crossing the Atlantic when she was hit by an unexpected wave caused by a squall, meaning the subsequent Caribbean cruise has been shortened by 30%.
NEW DEALS JUST RELEASED!
Don’t miss the latest Royal Caribbean offers…
Related posts
- Best & Worst Rooms on Spectrum of the Seas
- Anthem of the Seas Vs Spectrum of the Seas
- Cruise Insurance Buyer’s Guide
Royal Caribbean Launches $30 Early Assign Pilot To Reveal Guarantee Cabins Sooner
Passengers booking guarantee staterooms with Royal Caribbean can now pay to secure earlier clarity on their cabin location, as the cruise line rolls out a new pilot programme called “Early…
Ambassador Cruise Line Cuts Spirit Measures To 25ml While Dropping Drinks Package Cap
Ambassador Cruise Line has changed the rules around spirits and drinks packages, cutting its standard spirit measure to 25ml while also removing the previous 15-alcoholic-drinks-per-day cap from package terms. Current…
Cunard To Bring Four Queens Together In Liverpool For Historic 2028 Gathering
Cunard has confirmed plans for a landmark maritime event in 2028, with all four of its iconic ships set to gather in Liverpool for the first time in the company’s…
MSC World America Surges Into Top Rankings As MSC Divina Suffers Dramatic Fall
MSC Cruises’ newest flagship has made an immediate impact with passengers, while one of its long-standing favourites has suffered a sharp fall in the latest annual ship rankings based on…
