How To Contact John Heald – Carnival Brand Ambassador
Carnival Cruise Line’s Brand Ambassador John Heald is one of the most helpful people in the cruise industry. Every day he devotes hours to offering his help to cruisers with …
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8 Huge Changes Coming To Carnival Cruise Line In 2025
As we sail into 2025, Carnival Cruise Line is shaking things up in some pretty big ways! From fleet expansions and exciting new destinations to farewells that might disappoint some …
Carnival Cruise Director Schedule 2025/2026
This guide is updated every Wednesday to show the dates that each of the Carnival Cruise Directors are scheduled to work. Carnival Breeze Cruise Directors Cruise Director Sign On Sign …
Carnival Confirms New Onboard Package Is Real (And Can Save You $$$!)
Carnival is often changing up the packages and deals that it offers to guests and so it can be hard to keep track of what’s new, what’s old and even …
Carnival Reinforces Rules on Gambling on Cruise Ships Following Guest Feedback
Carnival Cruise Line has reiterated its strict policies regarding gambling outside of its onboard casinos, following questions from guests about popular games like Left-Center-Right (LCR). Brand Ambassador John Heald recently …
Carnival Premier Cruise Perks Shift To New Format, Sparking Loyal Casino Passenger Uncertainty
Carnival Cruise Line has made adjustments to its Premier Cruise program, sparking discussions among frequent cruisers who enjoy the perks tied to their casino activity. Traditionally, the Premier program offered …
Carnival May Ban Confetti Cannons on Cruise Ships After Guest Complaint
Carnival Cruise Line is considering adding confetti cannons to its list of prohibited items after a recent guest complaint highlighted the potential environmental impact of the popular party accessory. The …
Carnival Increases WiFi Prices Across All Plans Without Notice to Guests
Just a day after cruise guests discovered the price hike for its Cheers! beverage package, Carnival Cruise Line has quietly raised the prices for all three of its WiFi plans: …
Carnival Quietly Raises Cheers! Drink Package Prices Ahead of Busy Holiday Season
Carnival Cruise Line has increased the price of its popular Cheers! Beverage Program, removing the discounted rate previously offered for longer sailings. Now, all passengers will pay the same higher …
Carnival Cruise Line Clarifies Position On ‘Elf On The Shelf’ Activities
Carnival’s Brand Ambassador, John Heald, has posted a notice on his popular Facebook page to inform guests that the crew will not be able to get involved in ‘Elf on …
Upside Down Pineapples BANNED (And Then Unbanned?) From Carnival Cruise Ships
Carnival’s Brand Ambassador John Heald has confirmed that upside-down pineapples are no longer permitted on Carnival ships as a door decoration, and would be removed if seen – but has …
Guest Pranks Popular Cruise Ambassador & Senior Onboard Crew – A Bird-Brained Move?
Carnival Cruise Line’s Brand Ambassador, John Heald, has revealed a light-hearted prank that he fell victim to on a recent cruise. A guest named ‘Trent’ apparently wrote to John to …
The Do’s and Don’ts of Topless Sunbathing on Cruise Ships
Topless sunbathing on cruise ships is a topic that always divides opinion. While some cruisers (like me) welcome an opportunity to tan the boobies, there are others who are horrified …
Carnival Quietly Bans Bluetooth Speakers Across The Fleet
Carnival Cruise Line has officially banned all types of speakers and radios onboard its ships, citing safety concerns. The policy, which applies to Bluetooth, portable, and wireless speakers, aims to …
Carnival Expands Late Night Snack Options & Doubles Service Stations
Carnival has listened to guest feedback about the limited snack options available late at night, and slow service times, and has announced a slew of changes. Via Brand Ambassador John …
Carnival Adds New Character To Cruises, Themed Around Popular Onboard Hobby
Carnival Cruise Line, via Brand Ambassador John Heald, has announced that a new character will soon be joining the fleet – Ducky. Ducky is a duck that is based on …
Customer Claims Discrimination Over Height Due To Carnival Comedy Club Seating
A Carnival cruise passenger has complained that she felt discriminated against during a comedy performance, after being unable to see the comedian from her seat. John Heald, Carnival’s Brand Ambassador, …
Carnival Confirms Private Island Feature Following Fan Feedback
Carnival Cruise Line has announced that lockers will be available for guests at its upcoming private destination, Celebration Key, set to open in August 2025. The decision follows requests from …
Carnival Posts Then Deletes Christmas Decoration Schedule Following Guest Pushback
Carnival Cruise Line posted the schedule for adding Christmas decorations to the fleet this week, but then backtracked following guest complaints. Brand Ambassador John Heald posted the schedule on his …
Longshoremen’s Strike Disrupts Cargo Ports but Not Cruise Ships
The International Longshoremen’s Association (ILA) began a strike on 1st October 2024, but despite some concerns from cruise industry commenters, it doesn’t look like it will impact cruise ships. The …
